Support

Need a hand with MoodMop? We're happy to help — most questions are answered below.

Email info@staelens-it.be. We usually reply within 2 business days.

My score stays at 0.

MoodMop needs real, physical movement — the motion sensors don't work in the iOS Simulator. Play on a real iPhone, and make sure Motion & Fitness access is allowed in Settings → MoodMop → Motion & Fitness.

How do I unlock more emotions?

Keep playing to build your lifetime score. Each locked emotion shows the score you need; the heavier emotions (Heartbreak, Burnout, Imposter Syndrome, Doomscroll, The Void) unlock as your total grows.

How do I change the language?

Tap the gear icon → Language. MoodMop speaks English, Dutch and French.

What is the Gen Z / Gen Alpha toggle?

Under Settings → Vibe. It switches the tone and slang of the app's text to match your generation.

How do I reset my progress?

Settings → Reset progress. This clears your lifetime score and locks the bonus emotions again.

Why does the app ask permission to track me?

Only for ads (Google AdMob). You can decline — the app works fully either way; ads simply become non-personalized.

Why does the app need motion access?

It's the whole game: your shaking and scrubbing drives the score and the haptics. No motion data ever leaves your device.

App: MoodMop · Version 1.0 · Requires iOS 16 or later · Developer: Staelens-IT (Tom Staelens), Belgium.